A Servant leader focused on products, services, and design operations with over 20 years experience in multichannel
retail, enterprise, and digital transformation.
Work featured in the bestseller Lean Startup by Eric Reis
Trained 18k+ people globally on the value of Design Thinking
Led global organizations of 354+, P&L of +320MM, supporting clients across the G500
Recipient of awards from IQPC, UXa, IXDA, & RedDot for innovations in design and transformation
Recipient of patents in e-commerce, IOT, UX, and machine learning
Specialties: Design Thinking, Design Management, Design Systems, Lean Startup, Digital Transformation, User
Experience