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Edmonton, Canada Area Canada

Graduate Student at University of Alberta

Technology / Software / Internet

Innovative and engaging business leader with over 8 years of professional IT experience, driven to improve business performance by directing IT activities and resources in support of business objectives. Played central and active roles in the build, supervising, managing, deployment and management of multiple major outsourced hosted services and agreements. A skilled and highly motivated team player, self-starter who is able to work to tight deadlines in high-pressure environments. Excellent communication skills (both written and oral); great people management and excellent customer service and support. KEY SKILLS: ITIL Certified, IT Service and Operations Management, Help-desk Suppor...