Personal Information
Organization / Workplace
Oklahoma City, Oklahoma Area United States
Occupation
Media Design Specialist
About
Provide training for AppleCare Tier 1 Advisors in developing
exceptional customer service and troubleshooting skills to support Apple customers via phone with their iOS devices and related Apple products. Training includes soft skills development, technical troubleshooting techniques and instruction on Apple-specific support guidelines.
Specialties: Print and web project management, creative direction, and graphic design for print and web
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