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Personal Information
Organization / Workplace
Cleveland, Ohio United States
Occupation
Enterprise Search Product Manager
Industry
Finance / Banking / Insurance
Website
About
I came to Enterprise Search out of the UX program at EY. Search was, and still is, the largest user experience issue we have, in my opinion. I've been working the issue as one of defining excellent results (TREC method, mainly) for search, measuring where we are in comparison to the ideal, then adjusting the engine to improve, remeasure, and so on. I still find time to do user studies on search.
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