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Treviso Area, Italy Italy

Service Designer, Insight analyst, Researcher

Technology / Software / Internet

I am a Human Behavior Researcher interested in the combining use of online&in-person qualitative/quantitative research and social practice design to support innovation. Moreover I am interested in Computer Supported Cooperative Work, Workplace Studies, User Experience Design, Practice-based Design and Research, Social and Marketing Research, Partecipatory-action Research Approach, Science Technology Society, Semiotic and EU policies for ICT promotion and development. My specialties are: * Service design: ethnography, net ethnography, visual ethnography, interview, personas, trendwatching, customer journey, experience map, service blueprint, scenario and idea generation, workshop facili...