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Qatar, Goa Qatar

Sr. Supervisor ERP Support - Epicor at Khalid Cement Industries Complex WLL

Technology / Software / Internet

Solutions oriented IT Professional with experience and skills acquired during an active career in ERP – Support (Technical and Functional) and IT System Administrator. * Core team member of full ERP (Epicor 9) implementation, both functional and technical. * Successfully created new business process and business intelligence analysis reports. * Solid knowledge of LAN/WAN network administration and support * Proven expertise in supporting and troubleshooting hardware, software and networking issues. * Demonstrated ability to satisfy users through analysis and problem resolution. Recognized as the “go-to-person” for immediate resolution to technical issues. * Organized, take-charge