Management Model Evaluation is my main expertise, encompassing diagnosis, auditing and model adaptation to recognized standards.
I have been a senior examiner and instructor for the National Quality Award (PNQ) since 1992 and a consultant to companies that apply to the Award. My company´s clients have an excellent track record:
Volvo and Brasal were awarded in 2009, and Elektro in 2010. Itaú Private Bank has been recognized as finalist to the National Quality Award 2011. Itaú Asset Management was recognized in 2011 with the São Paulo Governor´s Award for Management Quality and in 2012 with the Iberoamerican Gold Award for Management Quality. Elektro won the National Quality Award ...