Over 12 years of experience in Relational departments of Organizations demonstrating the ability to handle
diverse and multi-cultural teams of professionals to different level of success in a fast paced environment.
ï‚· Over 8 years of experience in startup companies, concentrating in call center setup, strategic planning, QA
implementation, learning and development, Risk analysis, product management and project management.
ï‚· As a leader of the customer services department, has taken the key role of improving customer service
experience through different tactics: selection of candidates, mentoring, directing, training, supervision in
overall functions, administration of staff customer ...