A rare blend of clinician, management consultant and patient advocate, Mark helps organisations review their strategic intentions and improve their products & services, especially by accessing the often untapped potential of patients & staff. His experience includes clinical transformation, communications, stakeholder engagement & alliance/ partnership projects in the healthcare, life sciences, telecoms & IT sectors. He regularly challenges healthcare to become more consumer focused through presentations (FT, NICE, RSM, NHS Expo).
At The King’s Fund he founded the 'Ask About Medicines' campaign & published the best-selling 'Producing Patient Information’. In the BBC he delivered a range ...