An experienced marketer in customer retention, experience, engagement, loyalty and employee engagement having worked for agencies and brands that deliver creative strategies using various distribution methods and channels. An industry professional dedicated to success, empowerment and profitability with a proven track record of success on a global scale. Leadership skills and strategic business planning experience makes a results orientated, profit-focused individual. Extensive experience of creating and maximising strategic alliances & partnerships, mergers/acquisitions, e-commerce, marketing and public relations.