I create useful, delightful service, product, and digital strategies.
I am a low-ego, protean resource. I have natural design and leadership abilities. I also have degrees in both Graphic Communications and Management which add strength to those natural abilities.
I am capable of strategic product development, service experience design, facilitating innovation, facilitating multi-team collaboration, building and leading an experience design team, re-imagining experiences/processes, developing experiences, effective meeting facilitation, and open communication. I am a firm believer in the value of effective meetings, ethnographic research, design thinking methods, agile, analytics, and...