Michael is the Head of Analytics & Information Management for Deloitte Consulting and specialises in using data analytics to solve business issues and guide the business into becoming an Insights Driven Organisation. He has experience in working with leading brands in the competitive retail and manufacturing industries with the primary focus on exceeding expectations for customer service delivery while ensuring optimum impact. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well as managing, motivating and training, a successful and productive t...