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Kellyville, New South Wales, Australia Australia

Consultant

Technology / Software / Internet

Michael has over 20 years B2B and B2C outsourcing experience. He has worked across most business functions in a variety of roles managing complex multi-million dollar outsourcing services contracts including Marketing, Sales, Professional Services, Implementation and Operations. He has broad knowledge of customer life-cycle management, document strategy, corporate and marketing communication processes, supply change management, strategic sourcing, procurement and vendor management. Concentrating on improving the effectiveness of end customer communications, Michael has helped many organisations re-engineer business processes, implement organisational change and achieve significant busin...