This document discusses user experience (UX) design at ESPN. It provides an overview of UX design processes like usability heuristics, contextual inquiry, task analysis, personas, card sorting, sitemaps, user journeys, sketching, wireframing, prototyping, and usability testing. The goal is to create products that meet users' needs and allow them to achieve their goals, as discussed in a Henry Ford quote on listening to customers provided in the document.
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Ux presentation
1. UX @ ESPN
Prepared by: Mike McCoy, Lead UX Designer
ESE Business Apps UX Team