Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Occupation
Global Customer Experience Director
Industry
Automotive
About
Accomplished, experienced and innovative international Services, Operations and Communications leader with extensive Customer Experience skills. More than 15 years of fruitful experience in building, driving, motivating and developing high performance teams in a multi-site and multi-cultural environment.
My leadership is focused on both, goal-orientated and people-orientated style with strong ability in coaching and mentoring virtual teams:
- Expert in the areas of: Services to corporate customers, Customer Satisfaction, Project Management, Business Process Improvement, Customer Experience, Marketing & Communications and Sales Support.
- Broad and successful experience in Project & Progr...
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