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Kuala Lumpur, Malaysia Malaysia

President-CEO at Brandt International

Human Resources / Recruitment

Munirah is a graduate in MBA-HRM from University of Wales, UK and is a member of International Who’s Who of Professionals and Life Member of International Business Leaders. An experienced personnel in the areas of Business Process Outsourcing (BPO), Customer Relationship Management (CRM) and Customer Service Management (CSM), Human Performance Management, Strategic Management, Business Process Redesign, Sales & Marketing and Project Management. Her international exposure in driving an integrated efforts in the areas of Voice of Customers, Voice of Processes and Voice of Employees, has helped Companies in achieving high customer and employee satisfaction and loyalty index. In the course...