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- Responsible for overall performance of assigned group of customers.
· Answer operational questions and issues from customers and
technicians.
· Assist in monitoring overall customer satisfaction.
· Maintain communication with all customers owners on a regular basis.
· Analyze customers performance and provide feedback, guidance, training
and encouragement in order to impact results.
· Assist in the developing of new operations procedures and policies.
· Assist training department with new customers and ongoing training.
· Conduct and attend regional meetings for assigned regions.

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