Experienced (ITIL, PRINCE2® certified) professional in Software Development ,IT Operations and Business Analysis, known for delivering the tasks accurately, efficiently and quickly at Client site. Have hands on Operations Management skills to support critical business requirements and deployments. Follows ITIL standard processes for incident management and comply with quality standards.Establishes and maintains positive business relationships between stakeholders (internal and external) Passionately learn new technologies and share knowledge with others. Capable of providing innovative ideas to improve processes, uses technology to make life more pleasant and build solid relationships wit...