Specialties: ISO 27001 Documentation, implementation and auditing, Information/Content Security, Operations management, Project Management, Key account management, Quality Assurance, Quality Control, Client Servicing, People Management, Management Training, Transition/Migration management.
Eminent leadership expertise in Operations, Transition/Migration management, process control, workforce/ workflow management.
Complete understanding of BPO operations and success in steering them to enhanced growth with vision to drive business excellence through efficient operations and client servicing.
Proven ability to provide a high level of Customer Service surpassing market standards and...