Head of Software Services PRINCE2®, ITIL®, OSCJP, MCTS, Certified Six Sigma Lean Black Belt, ERP GURU
11+ years leading transformations in IT organizations to align them to business strategies across the MNC, IT Enables & Software sectors in Bangladesh, India and South Africa.
Successfully changed mindset of IT as a cost center to a value partner while forming strong relations with C-level executives; budget responsibility of USD 5M
Helped organizations prioritize initiatives to align with commercial strategies through development of strong PMOs resulting in greater business efficiency, digital strategies, mobility, use of analytics and big data, increased customer retention, better user experience, cost reductions, innovative solutions and increased IT retention.
Experience building s...