Driving operational efficiencies, raising customer service levels & costs cuttings.
Organizing work load, allocating tasks, tasking team on a daily basis.
Managing team and individual performance.
Ensure professionalism & high quality is continually maintained.
Identifying areas of the business where improvements can be made.
Developing policies to create and maximize performance.
Monitoring staff attendance and performance levels.
Involved in the recruitment & interviewing of new staff.
Training of new staff & identifying training requirements of existing staff. Ensuring compliance with all relevant health and safety guidelines