International Customer eXperience Community
Personal Information
Organization / Workplace
Other
Occupation
Visionary / CX, CRM & Loyalty Expert / 9k+ CX contacts worldwide / LION
Industry
Apparel / Fashion
Website
About
Visionary, Technology Innovator & Leading CX & Loyalty marketing expert in Russia with over 20 years of experience on this market and 50+ projects developed and implemented in CIS, Western Europe and South-East Asia.
President of the International Customer eXperience Community (ICXC Association).
Head of the Jury Board on Loyalty Awards Russia and CX Awards Russia.
Highly driven marketing and management professional with an exceptional track record in loyalty marketing, customer experience and CRM with extensive experience in the following areas:
• BUSINESS ESTABLISHMENT, DEVELOPMENT AND IMPROVEMENT
• BUSINESS UNIT MANAGEMENT
• PROJECT MANAGEMENT
• STRATEGIC MARKETING
• REGIONAL AND FR...
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