Kolkata Area, India India
Sr. Executive Operations in Technical Support & Production Specialist
Technology / Software / Internet
Responsible for uploading the Process Support Documents that are known to be CKM (Common Knowledge Management)
. To take care of the Foreign Delegates/Clients who come to visit the process for various reasons
. Resolving technical issues of the users
. Configure applications on Client's system by taking Remote Access
. Reset passwords and unlock accounts & Installation of Software on Client's machine
. Manage accounts in Active Directory
. Work on Citrix Environment & on Lotus Notes