☆ WHAT I DO: Help mid-to-large organizations develop healthier, more equitable cultures by developing programs that improve conflict management, communication & collaboration.
☆ HOW I DO IT: Assess to ascertain main issues, learn parties' perspectives on situation & recommend prior to intervention. Apply alternative dispute resolution principles. Engage in highly emotional situations, yet maintain calm demeanour to conduct processes that are respectful, confidential & meet legal requirements.
☆ WHY IT MATTERS: Legislation requires employers to create & maintain workplaces free of harassment, where all individuals are treated with dignity, fairness and respect.
☆ "Employers now...