A result-oriented IT professional with rich experience of 11 years as Systems Engineer in the fields of Infrastructure Management, data Center Operations, Technical Support, Service delivery, Senior Management reporting and client management in Corporate Environment. Providing RCA for complex problems and consistently delivering effective solutions within business governed SLA. Currently involved in Service Delivery lead activities for two major Infrastructure Projects.
• Good experience incident/problem/change/vendor managements.
• Strong Technical Skills with good Communication.
• Design, build and create a system infrastructure based on customer's technical and business requirement...