sk was to closely work with the team members and make sure the task assigned to them is delivered on time. Worked as the contact point for my management to cascade task from different team. Also assist my team to resolve technical issues related to Exchange and VMware.
Responsibilities also include providing Pre-Sales technical support for sales and engineer staff. Duties include client facing interaction to scope and design project based engagements in the areas of Data Backup and Recovery, Managed IT Services and