Service Transformation Lead at Accenture Federal Services
Industry
Technology / Software / Internet
Website
About
David Nation, PMP庐 has nearly 20 years of progressive responsibility in business transformation managing complex programs for commercial and government customers, including IT program management, quality and risk management, analytics and reporting, technology implementation, process design, and people development.
CAREER HIGHLIGHTS
- $15M P&L responsibility ranging for portfolio of programs providing technical support for government and commercial health sector customers.
- Implemented new Knowledge Management framework for the CMS IT Enterprise Service Desk consolidating more than 425 issue based process scripts and job-aids into less than 130 comprehensive, integrated topic based Know...
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