Over 10+ years of SAP CRM/ERP experience,specialized in ASAP methodology, configuration, customizing, estimation, blue print, RICEF and Fit-Gap analysis, technical break down analysis, functional and technical specification.
Deep understanding of Agile ,PRINCE2, ASAP implementation methodologies and Involved in full cycle implementation and support / maintenance projects.
Specialized in: CRM configuration of Sales,Service,Interaction Center and Marketing,
Social Media(Twitter,Facebook etc.,) Integration with CRM,
Sentiment Analysis.
Specialized in ALE/IDOCS, BAPI, RFCs,BADI, BSP, Web services, WebUI Customizations, Debugging, user/PFCG,Wo...
