Personal Information
Organization / Workplace
Kuala Lumpur, Malaysia Malaysia
Occupation
Client Services Manager at Fidelity Asia Bank
Industry
Finance / Banking / Insurance
About
Energetic, results-driven professional with more than 5 years of experience in customer service arena. Expert in account management, compliance and complaint handling. I do also have a proven experience in banking, investment and finance especially the banking industry in Malaysia. In-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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