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Raleigh-Durham, North Carolina Area United States

Director of Customer Success Operations

Logistics / Supply Chain

A strategic-minded leader known for driving change and getting results. Establishes and maintains strong working relationships across all business units and all levels of the organization Champions key improvement opportunities with business units -- using customer satisfaction and behavioral data -- that drive the customer experience. Drives organizational change to achieve a strong business culture of Continuous Improvement that puts the customer first. Proactively champions high business impact, economical programs across functional disciplines and across product processes in support of customer experience, business strategy and operational plans.