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ux design nform ia user experience intranet information architecture sharepoint user experience design user research iasummit iasummit08 sharepoint 2010 trends tagging analytics canadian intranets yvonne shek gene smith azeim ammneh summit 2008 coach champion business influence #analytics #digitalstrategy strategy google analytics google adwords digital data sharepoint 2013 ias14 stakeholder mapping ia summit 2014 emotion emotional response hacks web design web design and development usability consensus compressed accelerator workshop