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NCR - National Capital Region, Philippines Philippines

Support Services Administrator II / Reports Analyst

Technology / Software / Internet

• Responsible for reviewing settlement reports and making the necessary adjustments in the NCO or client system to balance the patient accounts. • Reactivate and/or close accounts in accordance with the guidelines set by each client. • Collate, organize, and standardize raw data provided by clients in order to create detailed reports for operations to include site performance reports. • Create performance reports per agent and per team based on the key performance indicators (KPIs). • Responsible for accurately integrating and collating data from multiple sources to create one comprehensive performance dashboard for the clients. • Generate ad-hoc reports for management and/or...