As the offshore Delivery Head for Nihilent, I am responsible for ensuring delivery of software services to achieve customer objectives and satisfaction. Also manage a portfolio of key accounts across various domains and geographies including US, UK/EU, Australia, South Africa and Africa.
Specialisations include Global Delivery, Program Management, Scrum, Service Transition, Estimations, CRM, Presales and Solutioning, RFP and Bid Management, Enterprise consulting
Hands-on practitioner knowledge of SDLC and Iterative and Agile development methodologies in onsite/offshore engagements
Proven ability to manage 24*7 third-level application support of cross functional team of a large business...