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Singapore Singapore

Customer Service Manager, APAC at O3b Networks

Telecom / Mobile

• 20 years of experience in power and telecommunication industries. Acquired valuable work experience in operations, project management, pre-sales activities and financial management. • Knowledgeable in power systems and also various telecommunication systems such as mobile communications (GSM, WCDMA(3G), LTE(4G) and 5G) and Satellite communications including various business processes. • Manage multi-million mobile and satellite telecommunications projects and operational deliverables including KPI for various customers SLA such as Tier1 Telco operator, service reseller and also channel partner. • Very customer-focused. Developed and maintained strong customer relationship. Received posi...