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Madrid Area, Spain Spain

Digital Strategy#Digital Transformation #Innovation # Fintech #Banking #Marketing #E-Commerce #Customer Experience

Finance / Banking / Insurance

Senior executive who leads Innovation and delivers Digital and Business Transformation. 20 yrs. experience in Financial Services industry (European top leading Banks). Leadership in strategy, business development and distribution management, retail banking products and customer engagement strategies. Leading & developing delivery channels from both sides (tecnology and business): online, mobile, ATM’s, Contact Center, etc… Speak multiple business languages (IT, Marketing, Strategy, Risk, Finance, etc.) Focus at aligning business strategy with technology, driving innovation and creative ideation from concept through to execution. Expertise in Customer Experience, Voice of Customer