Review and update services plans to obtain distinctive and effective products and services.
Develop and maintain the required software solutions in order to achieve our business needs and our clients aspirations.
Applications upgrade, fault handling and escalation and facilities maintenance to ensures a maximum possible service availability and performance to our clients.
Manage the ISP Database (Oracle 11g Cluster, Oracle DataGuard) , Radius servers, Billing system
and CRM system.
Manage Data Center equipments, Technical support Engineers and Call Center Team.