Digital transformation evangelist, longtime advocate and practitioner of innovation, digital excellence and customer-driven marketing,with over 25 years of Retail, Banking, CPG & Media industry experience, as well as IT ( software & infrastructure), I have specializes in converging Business,technology and innovation strategies that deliver seamless and omnichannel consumer experiences .Lead teams of +50 people and managed budgets of $3M-10M with strong international exposure ( specially for LATAM markets), )
Special focus on Customer Experience, Big Data, Analytics, eCommerce, CRM, Loyalty, BI, Knowledge Base, social media,BigData monetization.
Specialties:Customer Experience, eCcommerc...