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Personal Information
Organization / Workplace
San Antonio, Texas Area United States
Occupation
Manager, Customer Success Team at Media Temple
Industry
Technology / Software / Internet
About
A multi-faceted technology professional and expert in Customer Success with over 10 years experience building, leading and growing Customer Success programs at a variety of companies, as well as mentoring new Customer Success leaders in other organizations. I regularly write and speak about Customer Success and technology's impact on our lives. You can find a collection of my thoughts at the SuccessHacker Community as well as my website, josephpalumbo.com. Top 5 Strengths 1. Strategic 2. Ideation 3. Individualization 4. Context 5. Learner
Contact Details

Presentations(6)Ìý

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Social engineering for Customer Success
Social engineering for Customer SuccessSocial engineering for Customer Success
Social engineering for Customer Success
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Building a customer success program
Building a customer success programBuilding a customer success program
Building a customer success program
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Confessions of a CSM
Confessions of a CSMConfessions of a CSM
Confessions of a CSM
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