• Over 16 years of experience collaborating, defining and gathering business process requirements
• Conducted stakeholder interviews and workshops, documenting business processes within functional domains within organization and business units
• Responsible for partnering with business leaders and cross-functional leaders to identify key business issues, outlining strategic direction and alternatives, with recommended solutions
• Performed analyses for business needs for business leaders; provided coaching and guidance on roadmap options based on understanding of industry trends and customer expectations
• Worked with internal or external business constituents to document strategic proces...