Personal Information
Organization / Workplace
Bangalore, India India
Occupation
Service Manager
Industry
Technology / Software / Internet
About
o Service Delivery Manager with 12 Years of Global experience in the areas of IT Service Management, Consulting, Leadership & Team Building and Customer Relationship Management .
o Design, Implementation, Deployment & Optimization of ITIL® Processes
o Strong focus and exposure to technologies; consolidation, migration and ongoing operations.
o Design and deployment of cost effective IT solutions & continual improvement programs using ITIL, ISO/IEC 20000 methodologies to help organizations achieve additional top line revenue and reduce bottom line costs.
o Strong ability to motivate and influence senior management, commitment to operational excellence and an ardent bias for action. P...
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