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As Service Delivery Manager, I have 5 years of extensive experience in business operations and client management functions. Currently leading a team of 30 FTE’s for India Sales Operations Function. In my role, I have demonstrated leadership, data driven approach and problem solving skills. Few areas of expertise encompass the following:

• Strategic Planning & Implementation	
• Customer Service Operations
• Project Modelling & Training                          
• Analytic & Reporting 
• Resource Utilization                                         
• Process Improvement

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Phaneendra Sankuratripati