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philippklaus

philippklaus

3 ºÝºÝߣShares6 Followers
3 ºÝºÝߣShares6 Followers

Presentations(3)Ìý

Customer experience transformation utilities june 25th 2014 copy
Customer experience transformation utilities june 25th 2014 copyCustomer experience transformation utilities june 25th 2014 copy
Customer experience transformation utilities june 25th 2014 copy
Ìý
Cers 20th anniversary customer experience (cx) seminar phil klaus
Cers 20th anniversary customer experience (cx) seminar phil klausCers 20th anniversary customer experience (cx) seminar phil klaus
Cers 20th anniversary customer experience (cx) seminar phil klaus
Ìý
Exploring the role of the online customer experience in the firm’s multichannel strategy – an empirical analysis of the retail banking sector
Exploring the role of the online customer experience in the firm’s multichannel strategy – an empirical analysis of the retail banking sectorExploring the role of the online customer experience in the firm’s multichannel strategy – an empirical analysis of the retail banking sector
Exploring the role of the online customer experience in the firm’s multichannel strategy – an empirical analysis of the retail banking sector
Ìý