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Author of 10 books on Lean and Quality
The Lean Toolbox for Service Systems published in 2008
The Lean Toolbox: 4th edition. The Essential Guide to Lean Transformation, published January 2009
(The Lean Toolbox series sales now exceed 100k copies worldwide.)
Mentor to a range of companies.
Trainer in Lean Service and Lean manufacturing for several organisations (Lean Enterprise Research Centre, Danish DRF, Manufacturing Institute, Trafford Park, IOM)
Inventor of several Lean games. Shingo prize examiner
But, still learning about Lean...

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