Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Sr.Executive (BSG Group)
Industry
Telecom / Mobile
About
• Around 7 years of experience in BPO services ,Telecom Service * The basice. idea is to quickly inspect through visual means each item or part before adding value. This inspection should take as little time as possible, and quite often only takes seconds
• Telecom Service with focus on customer delight.
• Desktop support, Customer handling and tagging in CRM.
• Check escalation emails & and follow up escalated cases and provides best resolution to customer. and barging /unbarring
• Handle Network issues
• Team work Positive,attitude
ability to learn and apply new information and skills,
Handle technical Issue
Specialties:
*Handling cases through all touch po...
Contact Details