Personal Information
Organization / Workplace
Hyderabad Area, India India
Occupation
Senior Manager - IT Delivery Cognizant Technology Solutions
Industry
Finance / Banking / Insurance
About
15 years of IT Infrastructure Services experience in the entire chain of Business Process Outsourcing, Banking & Financial Services & Life Sciences domains. Worked in reputed organizations which has global presence; Specialized in IT & BPO Operations (Service desk), Delivery Management, Project & Transition Management, IT Service Management (Incident & Problem Management life cycle), People Management, Process Excellence (Lean & Six Sigma). I have collaborated and worked closely with partner’s front ending the business and IT Service Delivery teams to understand their requirement, evaluating various options and deliver solid solutions which include streamlining Incident & Event Management...
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