Over 13 years of experience in Information Technology, I provided Consulting services to clients Primarily in Banking, Telecom and Healthcare domain and worked at various locations – MEA (Middle-East and Africa), Jordan, India, Taiwan, USA, Malaysia and United Kingdom in the area of CRM implementation and eBusiness Solutions.
I worked on Client Liaisoning, Expectation Management, Client Communication Management,Project Management, Vendor Management, Release Management, Project Scoping, Conceptualizing High-level Business Architecture, Business Process Development, Deployment and Training in a Global Delivery model.
Specialties: CRM, Siebel, Business Analysis, Project Management, Cl...