• Understanding digital briefs from clients and deriving scope, cost and timeline estimate to get approval on the same before project initiation.
• Making presentations during different phases of the project for client review and approval before going ahead.
• Coordinating with offshore vendors and internal IA/Design/Tech team to ensure the output is in alignment to the brand strategy and agreed UX guidelines.
• Ensuring the customer delight value is met before invoicing and following up on the same.