MBA graduate, Adobe certified professional, Scrum Certified Product owner, Strong experience as Business Analyst and Product Lead in user experience management, eCommerce and content management, eCommerce, Digital Channels – Banking and MS-CRM
Experienced working as proxy product owner, and with BRDs, Functional Specification Documents (FSDs), Use cases, Scope Documents, UAT
Experienced with Requirements gathering, Scope Documents & requests for proposal (RFP).
Domain knowledge - Banking, Healthcare
Functional Knowledge - CRM and BPM