Priyanka Das Piu
Personal Information
Organization / Workplace
Bangladesh Bangladesh
Occupation
Assistant Operations Manager
Industry
Finance / Banking / Insurance
Website
http://www.priyanka.se/About
UCash is a complete mobile financial service by United Commercial Bank Limited (UCBL).
Link: http://ucash.com.bd/
Responsible For:
-Contact Center Inbound, Outbound, Churn Operations
-Quality Assurance, Training & Development
Duties/Responsibilities:
* Maintenance communication between Head Office and Branch Offices.
* Good Network with the Distributor, DSR, Agents, Customers.
* Ensure new Product introduction, Promotion and Marketing strategies with all Branches.
* Arrange Training for the floor executive person.
* Monitor shift agents login/ out time, daily clinic, shift report, etc.
* Prepare roster, maintain SWAP/leave record, submit monthly CC agents Call log report, generate...
Contact Details