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Noida Area, India, UP India

Manager - Tech Ops @ Livecareer

Technology / Software / Internet

Skillset: ITIL, AGILE, PRINCE2, SCRUM MASTER; Incident, Change, Problem,Service Level Management, Availability Management, Project Transition, Migration, Customer Finance (Accounts Receivable, Invoicing, Dispute Management), Enterprise applications helpdesk management, Supply Chain Management. Tools worked on - JIRA, Remedy, Unicenter Service Desk, Bugzilla, Oracle and SAP ERP etc.